Useful Information

The Hotel Lohningerhof from A to Z

We look forward to welcoming you to the Hotel Lohningerhof in Maria Alm. For those visiting us for the first time or still unfamiliar with our hotel, we have put together an overview of the most important information and services available.

Information from A to Z at a Glance

Bank/money
In the centre of Maria Alm there are two banks (Volksbank and Raiffeisenbank) with cash machines. Please ask a member of staff at reception for details on opening times.

Breakfast
A healthy and hearty breakfast buffet with organic produce is available in our restaurant from 07:30 until 10:00. We kindly ask guests to refrain from taking food with them from the buffet.

Church services
Maria Alm is home to a beautiful pilgrimage church well known throughout the region. For information on church service times please consult our morning newsletter or ask a member of staff at reception.

Departure
We kindly ask our guests to vacate their rooms by 10:30 to ensure that we have enough time to prepare the room for the next guests arriving. Please speak to a member of staff at reception if you wish to stay in your room beyond 10:30.

Diabetics / vegetarians / allergy sufferers
Diabetics, vegetarians and allergy suffers are requested to let us know about their special requirements in plenty of time before arrival. Our team of chefs will be happy to accommodate your needs.

Discounts in winter
20% off cross-country skiing courses with the Skischule Edelweiß and the Alpin- Skischule Maria Alm
30% off taster courses in ski touring with the Alpin- Skischule Maria Alm
20% off ski service at Sport 2000 (next to hotel) and Intersport (Tuesdays and Wednesdays only)
10% off horse-drawn carriage rides with Eder Reisen
10% off powder ski equipment hire (touring skis) with Sport 2000 (next to hotel), Intersport and Skischule Edelweiß
20% off guided snowshoe hikes with the Skischule Edelweiß
4 = 3 - pay for 3 hours and stay for 4 hours at the Tauern Spa in Kaprun
10%  discount with the Air Star Paragliding Flugschule
€0.50 to €1.00 discount at the Jufen and Kronreith toboggan runs
€5.00 discount on day ticket at the Alpentherme Bad Hofgastein

Doctors & dentists    Tel. 0 - 141
General practitioner:    Dr. Gregor Germs    Tel. 0 – 06584 / 22914
Specialist for emergency surgery:    Dr. Kimbacher Wolfgang    Tel. 0 – 06584 / 2244
Dentist:    Dr. Schwaiger    Tel. 0 – 06584 / 2032

 

Evening meals
A selection of delicious local and international dishes are available in our restaurant from 18:00. We kindly ask diners to come to the restaurant by 19:30 at the latest. Please select your evening meal at breakfast.

Hochkönig Card
The Hochkönig Card is available to guests free of charge at reception. It provides holders with many advantages and discounts. Details on the services included in the Hochkönig Card can be found below. An information brochure is also available in each room and from reception.

Included services in winter
One lift pass for night skiing in Maria Alm (Monday, Wednesday or Friday)
Free use of cross-country skiing trails
Free helmet hire for children in combination with hire of children or teenager ski set from Sport 2000 (next to hotel), Intersport or Skischule Edelweiß
Free helmet camera rental (GoPro action camera) 1 per family from Sport 2000 (next to hotel) or Intersport 
Free admission to Bergbau Museum Mühlbach mining museum

Information
Brochures and other information material on activities and excursions in the region are available from reception. For information on current events and any other questions please speak to a member of staff at reception or call 9.

Internet – wireless LAN
Free wireless LAN is available throughout the hotel. Please speak to a member of staff at reception to receive the access code.
You are also welcome to have your private e-mails sent to the Hotel Lohningerhof (hotel@lohningerhof.at).

Newspapers
There is a cody TV and reading area in our hotel lobby. Here guests will also find a selection of magazines.

Payment
Guests are welcome to pay in cash, debit card or credit card (VISA, MasterCard). We kindly ask guests to pay their bill on the evening before their departure.

Pharmacies - located in Saalfelden (around 6km from Maria Alm)
Pinzgau-Apotheke    Tel. 0 - 06582 / 74103    at roundabout towards Leogang
Stadt-Apotheke    Tel. 0 - 06582 / 72257    on right-hand side of main road
Aesculus Apotheke    Tel. 0 - 06582 / 76235    on right-hand side as you enter Saalfelden

Postcards and stamps
Postcards and stamps can be purchased from reception. Guests are also welcome to give their postcards to a member of staff at reception to be posted daily from Monday to Friday.

Public transport
Please speak to a member of staff at reception for information on public transport and timetables.

Reception
Our reception is open every day from 7:00 until 22:00. During the night you can also always reach a member of staff by calling 9.

Room keycard
We kindly ask guests to carry their room keycards with them at all times. This keycard opens your room door, turns on the electric devices and can also be used to open the night entrance (left of main entrance and ski storage room).

 

Services at reception
Sewing equipment, letter paper, envelopes and shoe polish are available free of charge from reception. If you need additional pillows or blankets please speak to a member of staff at reception. We also have toothbrush and toothpaste sets available for €2.50.

Sunbed
Tokens for the sunbed are available from reception. 20 minutes = €8.00 

Ski bus
Give your car a break and use our ski bus. It stops regularly in front of the hotel and takes guests to the nearest ski lifts and cable cars in just a few minutes. Timetables are available at reception.

Ski pass
Don't waste time queuing up to buy your ski pass! Buy it from our reception desk instead (cash only).

Ski storage room

Guests are welcome to store their equipment in the hotel's ski storage room. This can be accessed via the door to the right of the main entrance or via the lift/stairs leading down into the basement. The room also contains a small workbench for repairs as well as a ski boot dryer. The room can be opened using the keycard which opens your room door.

Ski hire & ski school

Guests staying at the Hotel Lohningerhof receive a 10% discount on equipment hire at Sport 2000 (next door). The other sports shops in Maria Alm include Intersport, Sport Löb, Sport Gadenstätter. You can also book skiing lessons at Sport 2000 next door or with another ski school in the village (Intersport, Edelweiß, etc.). Broschures are available from reception.

Smoking
All our rooms, the hotel lobby, the spa and the restaurant are non-smoking areas. Smokers are welcome to smoke outside (ashtrays are provided). Thank you for your understanding.

Spa & beauty

The Hotel Lohningerhof has its own spa & beauty area in the lower ground floor. It is open from 14:30 until 19:00. Please speak to a member of staff at reception to book a massage or beauty treatment. There is a brochure in your room with details on the many different treatments available. Tokens for the sunbed are available from reception. 20 minutes = €8.00.

Taxis
Taxi Pfeiffer    Tel. 0 -  06584 / 2010
Taxi Eder    Tel. 0 -  06584 / 7191

Telephone
For internal calls dial the room number of the person you want to talk to or call 9 to speak to a member of staff at reception
For external calls dial 0 to receive an outside line, then dial the number you wish to call. For example:
Germany   =  0 – 0049 – leave out the 0 before the regional dialing code. For Munich: 0-0049-89….
Switzerland =  0 – 0041 – leave out the 0 before the regional dialing code! For Basel: 0-0041-61….
The time and date of each call made are saved in our system. Please pay your phone bill on the evening before departure. You can also have people call you directly by dialing the hotel's telephone number +43 (0) 6584 7855 followed by your room number.

Tips and suggestions

If you enjoyed your stay with us then we would be delighted if you recommend the Hotel Lohningerhof to your friends and family. If there was anything you did not like about your stay then please do not hesitate to tell us. We will do our very best to deal with your complaint quickly and efficiently.

Valuables
There is a safe in each room (in the cupboard) which can be opened and closed using a code. This can be used to store your valuables. Howeer, please be aware that the hotel assumes only limited liability for valuables which are lost or stolen. Austrian civil law provisions apply.

Washing service
We will be happy to wash your clothes for you. There is a bag in your cupboard which you can use if you would like to have certain items of clothing washed. Please place the items in this bag and hand it to a member of staff at reception.

 

 

If you have any questions, requests or suggestions, please do not hesitate to call us on +43 (0)6584 / 7855 or send an e-mail to us at hotel@lohningerhof.at.